Unit 5: Employment Trends
章节大纲
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
学生必须标记完成
Case Study: A Report on Absenteeism at Delaney Call-Centre
Work in groups of 2, 3 or 4. You are working on an absenteeism problem at a call-centre for Delaney
Read through the Background (page 50) and Report on Absenteeism (p. 50), and listen to the consultant‘s findings (recordings 2-14 through 2-19 on campUAS). After doing this, summarize the main problems of the call-centre based on these inputs. Lastly, propose a solution to the problems or how best Delaney can deal with these problems.
Upload your text, with all names of group members, onto the Upload platform on campUAS as pdf file.
Once you are done uploading your report, you are done for the day in Business English C1
-
-
-
-
-
-
-
-
-
-