3 - Global Integration/Local Responsiveness
Section outline
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Unit Objectives- Comprehend the conflict between standardization and adaptation
- Know how to build efficiency, flexibility and learning in a global context
- Recognize strategic orientations and diagnose companies
- Understand how to build worldwide competitive advantage
- Apply I/R and AAA framework analysis
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A key dilemma for managers of international companies is deciding whether to standardize or adapt elements of a product or service, and if so, which elements to customize. This unit deals with concepts that may assist managers to take those decisions.
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♦ ♦ ♦ Did You Understand? ♦ ♦ ♦
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♦ ♦ ♦ Exercise Materials ♦ ♦ ♦
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Further reading: Morschett et al. (2015) Chapter 2, p. 29-41
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♦ ♦ ♦ Recommended Reading (optional) ♦ ♦ ♦