The students will be able to
define the concepts "culture", "cultural diversity" and "cultural diversity management"
describe the concepts of Schein & Adler, Hofstede, and Trompenaars
analyze different cultures by using the cultural dimensions of Hofstede and Trompenaars
explore and use different standards of verbal and nonverbal communication styles (e.g. styles for greetings and partings, initiating and concluding business discussions, body language, personal space, listening)
prepare negotiations in different cultural contexts and consider cultural differences (e.g. dealing with time, saying no and disagreeing)
reflect differing conflict management styles
specify the requirements of managers working in intercultural environment
outline the basic tasks of intercultural management
- Dozent/in: Jesús Humberto Pineda Oliveri