Upon completion of the module students will be able to:

  • define and describe the concepts "culture", "cultural diversity" and "cultural diversity management" 
  • apply core-concepts of the relevant theory to cross-cultural situations
  • explore and use different standards of verbal and nonverbal communication styles 
  • analyze and reflect on his / her own communication style
  • reflect on his / her own attitudes and biases

They will be able to apply these insights so they can

  • show sensitivity regarding cultural issues
  • comprehend the complexity of cultural problems